Took a full hour for Katie to get to me. I literally just needed a simple pixie cut too. She overbooked and overestimated her skill. I wouldn't recommend ULTA for hair needs.
Just wanted to acknowledge the amazing staff and protective customer care rendered by them at your store. Today, December 24, 2015 there was a sudden tornado warning for the immediate region. Throughout the entire store cell phones were alerting the shoppers of the urgent weather alert. The staff immediately directed all shopping patrons to safety to the back of the store out of potential harms way with calm and professionalism. We were in great capable hands. Thank you each and everyone. Human kindness rocks!! As a side bar. Once the 'all clear' was given and exiting the store there was overheard sidewalk conversation that the staff at the neighboring Belk store were not as attentive/caring to the safety of their customers. It was stated by many that customers were asked to leave to find safety elsewhere.
Brides beware!! And really everyone else should be too. I made an appointment for my sister to have her make up done on her wedding day. When I called they couldn’t make the appointment any earlier than 11:00 but that was fine because we had to be at the church at 12:00 and it wasn’t far from the store. We arrived 10 minutes early and were told that the person that would be doing my sister’s make up hadn’t gotten there yet and would be there shortly. My first thought was “why did you make an appointment for 11:00 if the person doesn’t get there until 11:00?”. The makeup artist didn’t get there until about 5 or 10 minutes AFTER 11:00. My sister got in the chair at 11:15 and I had already gone over to the Clinique counter to ask if she would do her make up. The Clinique lady told us that all make up like that had to go through the salon. So I asked for the manager. The manager and makeup artist told me to calm down and everything would work out. She hadn’t even gotten any supplies together but felt it was necessary to tell me she was supposed to come in at 10:30 and wasn’t feeling well so she came in at 11:00. Not my fault. The salon should have scheduled it with someone else or called us!!! We ended up walking out because of the horrible service. No one EVER apologized to us or tried to make my sister, the Bride, feel better! Never shopping here again!!!!!
much. Nita u all now me as juanita lov3 u see u soon
I've read a few reviews and the gals do laugh and talk together a lot...they should spend less time doing that and more working...my stylist Rene I've been with for going on 4 years here and she's PERFECT for any hair type! I've watched her do white gal hair black gal hair old gal hair young gal hair!
This is a great place to get your hair cut and some color .. I love this place the employees r so great and very understanding. Of what u want r how to fix something that sounld "n have been. I have been goning here for 3 years I love them So so
Ulta Beauty is a US Hair Care Studio based in Macon, Georgia. Ulta Beauty is located at 5080 Riverside Dr #1200, Macon, GA 31210, USA.
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