Pizza is good as far as pizza goes, however, service is severely lacking! The windows and glass doors are disgustingly filthy. The employees were very pleasant, but they didn't have the order we called in ready. They claimed nobody called it in, but the person who took the order was the one making the pizza!
Dear Lord. Don't go there to dine in!! We were here 29 minutes before we got our pizza order taken. We got drinks thst were flat. I asked for different drinks and was told yo hold on a minute, never got our drinks changed. Pizza dough was not done.
Not bad service... no service at all!!!
Horrible experience . Ordered pizza and went to get it 20 mins later but had to wait in drive Thru for 45 mins and there was only 1 car ahead of me. Slow Service and only 1 person working up front. Pizza wasn't all that good either by the time me and my family ate it. Don't order from here ever!
I could see someone moving around and I could hear someone laughing in the back. They just ignored the three customers who were waiting. I left. If they even prepared my carryout order it went to waste.
We've gave this location several chances and have been disappointed every time. The staff is the issue. Inexperienced, young crew that know nothing about service with no apparent leadership. Probably fine for delivery but if you're looking to go out, skip this place.
Pizza Hut is a US Meal Delivery based in Macon, Georgia. Pizza Hut is located at 5594 Houston Rd, Macon, GA 31216, USA.
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