I run a company and I will not make my clients BUY good service from me. They get it the old fashioned way. They deserve it.
Worst Company to buy anything. If you don't BUY their extended warranty, then they will NOT replace the product you purchased from them. Even if it is 4 months old. They will make you contact the manufacturer, when they have the product in stock. WHAT HAPPENED TO CUSTOMER RELATIONS.
My experience at Best Buy was great I met a young lady by the name of Lindsay she has a twin I don't know her last name but she was the sweetest young lady and very helpful!!!!!
Rudy told me my refund would be within 24 hours . Now just finding out that it’s gonna take 3-5 business days. I won’t get MY money back until Monday- awful service not worth going
Worst experience I’ve ever had shopping. I WAS buying a DJI Osmo mobile from Warner Robins Georgia Store location. Checked online and called store to make sure item was in stock. Both inquiries said yes it was in store. Drove 30 minutes To the store and the item wasnt there. Was then sent to the Macon location but I called and checked online to be sure before I drove a hour to the other location. Both inquiries said yes the item was in stock. At the Macon store, I was given an empty box. At checkout I wanted to be sure the charger was included and it was EMPTY. Then I was told they couldn’t sell the one they had in the store because it was display and the manager didn’t have a key. Well damnit I’ve spent two days driving around when I could’ve just ordered it and had it by now. The manager on night staff wasn’t concerned that I’d gone waaayyy out of my way to do business not to mention the item was essential to MY business. I am a professional videographer and when I was told my item was in stock I planned my work accordingly. My client is from 12 hours away and will be here in the morning. I am out thousands of dollars because of their mistakes and I enevitaby will lose my client. That’s not to mention the bad attitude I was treated with was totally unprofessional and very pathetic from Both store locations. If you are planning on going to do business with Best Buy do not darken the doors of either location. You are welcome.
In store visit went well. Salesperson was very knowledgeable, helpful and interested in getting me what I wanted and needed. Great job! However, I had a question about setup after I got home. I tried to call the store numerous times during normal business hours and no one answered.
Best Buy is a US Electronics Store based in Macon, Georgia. Best Buy is located at 4676 Presidential Pkwy, Macon, GA 31206, USA.
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