They are the best!
Flower arrangement was NOT worth the money that was paid and the customer service was snappy, confrontational and poor. Jean and Hall Florist's have far better selections. Their bouquets are very well priced, almost to the point you have to ask again if the price they quoted you was correct for the beautiful arrangement you receive, and their customer service definitely mimics true southern hospitality and warmth. Very disappointed with Petals. I won't be using their service again not only because their florists lack imagination with the amount they charge for bouquets but also because I find it extremely unprofessional how I was reprimanded for calling to inquire about the service I PAID too much money for.
On the flip side, I would recommend being very clear about day-of coordinating responsibilities if you are able. Originally, I had only expected someone to help us coordinate vendors, get everyone to the venues on time, etc. But over the course of the planning process, Lynn would seemingly "sign up" to handle things, which gave the impression she was going to be more of a planner than just a day-of person. Sometimes, this turned out great (she booked booze and a bartender for us), and sometimes, it didn't (after many assurances that she would be there on the day of the wedding, she sent one of her staff instead without telling us up-front, so that she herself could attend a bigger wedding that she had double-booked for). The whole experience was so up-and-down that I'm not really sure what to say about it, except that while things turned out perfect on the day of the wedding, it added a lot of unnecessary stress and complications to what I would have handled otherwise, if only I had known. Communication is not Petals' strong point, and there were other instances where I felt I was completely unable to talk to them for several days. At a certain point, I even suspected they were ignoring me (because I was a man) and not taking me seriously (because whenever my now-wife would call, she always managed to talk to someone, where I would go for weeks on end getting nothing but silence). It was just a strange experience that I'm not sure I would repeat, but in the end, turned out well.
Summary: despite some of the snafus, I think Lynn and the rest of Petals do really great work. They are especially great florists, and if that is all you need, this is a no-question purchase, even for the somewhat-higher price than other florists in the area. However, if you need a day-of coordinator, your experience may be more mixed. I'm grateful things turned out perfect for my wife and I, but this review is about as fair as I can be.
The Gerber daisies were well received and she loved the yellow/red combination. You and the team at Petals definitely know your stuff!
I ordered my wedding flowers from here, and couldn't have been happier! They were beautiful and exactly what I'd envisioned for such a special day! Would definitely recommend.
Thank you for the quick work to place a smile on someone special! Joe.
Lynn:
I also had been to a few weddings that Lynn Stevens had worked so hard creating the design and flowers and was blown away!
I loved all the flowers I've ever got from Petals and they are so nice ! Also David makes some incredible custom silks and wreaths !
We hired Lynn and Petals to be both our wedding florist, and our day-of coordinator. First and foremost, Lynn did an excellent job with the flowers, the bridal bouquet, and all of the decorations we asked her to put together. My (now) wife was extremely pleased with the bouquet in particular and almost cried when she saw it-- it was one of the few moments she got to have that really made her feel special, I think, and that is worth a lot. If you need a florist in the Macon area, Lynn and Co. will take care of you for sure.
Petals Flowers More is a US Florist based in Macon, Georgia. Petals Flowers More is located at 2380 Ingleside Ave, Macon, GA 31204, USA.
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