My mother was at this facility for about 3 weeks after suffering a stroke. The office staff was great. They all we're very professional and nice. The problem is more so with the CNA staff and some of the nurses. They have no sense of urgency about taking care of the clients need. My mom wet the bed and it took about 30 mins before I could get some clean linens because they didn't have any clean yet. I asked for some solution to clean the bed with and was told by a young lady that they didn't have any and that only housekeeping keeps that (only 1 housekeeper for about 6 or 7 halls). Every time I asked for clean linen I was told to wait because someone had to go to the laundry room and get some. Why is the linens closet on each hall already not fully stocked? Why is there not a small caddy with cleaning supplies in it for each hall kept in a supply closet? Why is it that when the patient call for help to go to the restroom it takes 20-30 for someone to come? I expected more from them especially since they came high recommend.
Pruitthealth Peake is a US Hospital based in Macon, Georgia. Pruitthealth Peake is located at 6190 Peake Rd, Macon, GA 31220, USA.
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