I listed to a guest say a chair was broken in his room and wanted it replaced but she refused unless a manager was there to approve it. Hardly anyone was staying there, just change the chair.
When we originally arrived the door wouldn't open because apparently it was put on backwards. So our room was changed and we had no other problems with the room. There was 2 times the person at the desk was missing when I came to the counter but not for long either. Complimentary continental breakfast was also nice.
Breakfast was disgusting but I could say that for most hotels.
In the end, I checked out early and went to the Springhill suites just down the road. Night and day difference.
Not clean at all. When I arrived hairs all over toilet seat. "Kitchen / suite* had coffee grinds all over the top. WORST of all I woke up with a Dead CockRoach on the floor when I woke up.
They are under rennovation. It's noisy all day until about 7 pm. Even when done, the rennovation was cheaply completed. For example, a cable wire was covered by the carpet. I doubt it's a tripping hazard but I still stepped on it.
Great staff. Only issues were the ongoing renovations. Rates should be reduced during renovations.
Finally, recognize that I'm a platinum member. It means I'm loyal, I like your product, and I tell others to stay at Marriott.
The place was small and going through renovations but the staff was friendly and the room was very comfortably. This was just a one nighter on a long road trip but I would stay there again.
Staff were friendly and polite.
Fairfield Inn Suites By Marriott Macon is a US Lodging based in Macon, Georgia. Fairfield Inn Suites By Marriott Macon is located at 4035 Sheraton Dr, Macon, GA 31210, USA.
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