Went to have lunch. When they seen a child in a wheelchair all of a sudden 45 minutes wait. Went next door to roadhouse seated immediately. No more chilies
Asked to sit outside and they took us out. Other people were out there so we thought wouldn't be an issue. Sat for a good 10 minutes, no one ever came.
Should have known the moment we entered the door. The woman hostess did open the door for us but was on her phone.
Terrible. Had to send back my food twice, burger was dry and had no seasoning. Asked for mayo 4 times and it never came, and the menu was dirty, table sticky, I had a table cluttered with plates and cups and had to ask twice for them to clear it off. Will never come back.
Served another table their food, never came to see us. Seated another group outside. They started smoking. Decided to give up and walk across to Texas Roadhouse. Better food, better service.
The service was horrible. When we came through the door we waited for 5 minutes before we seated ourselves at the bar. We waited another 2 or 3 minutes to be acknowledged by the bartender. It took us 30 minutes to order 1 drink and a meal. A couple, I can only assume was familiar to the bartender, came in and had their orders taken immediately. She took our order after this couple's. They received their food and drinks within about 15 minutes. After about an 1 hour and 15 minutes we got our food and they made my friend's order wrong . She was told that they were fixing it and she would have her food shortly. We watched one of the server's boyfriend come in, sit down and receive his food and drink within 10 minutes of being there. After 2 hours my friend decided that she didn't want the food because they still had not made it. The General Manager have us gift certificates but while leaving the, bartender Amanda said "Thanks for no tip" even though I left a small tip (that she truly didn't deserve). I will never return to this restaurant. I am visting Macon for the weekend and they ensured I would never visit their restaurant again.
The food was excellent. We had the 2 for $22 deal; we both got steaks which were cooked perfectly. Our appetizer was the chips and salsa, which they refilled. Our waitress was the best! This was probably the best meal and service that we have ever had here. I hope the trend continues.
We walked right past the hostess that seated us and she told us to have a good night. They had no idea.
Chili S Grill Bar is a US Restaurant based in Macon, Georgia. Chili S Grill Bar is located at 5080 Riverside Dr, Macon, GA 31210, USA.
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