Food was great and plenty of it, Employees very friendly and service was quick. This is more of fast food restaurant than a traditional Japanese Steak House. I recommend it.
Food is usually rate good just sometime they over cook the chicken until its dry however the customer service skills really need a LOT of help.
Expect a wait!! Best to call ahead or either place your drive-thru order and park and wait for them to bring it out unless you've got gas to burn. But it was well worth the wait! I was pleasantly surprised at how good the food was considering the unappealing appearance of the restaurant. The portion was very good for the price, service is just very slow.
The food is pretty good, especially for the price. My issue is with the "sometimes drive-thru." I placed my order to pick up before 8:00 p.m. because you can't order and pick up at the window. This particular night, I had twisted my ankle and was having trouble walking after leaving work. As I drove up to the window, the cones were blocking anyone from driving up to the pickup window. By the way, they close at 8:45 p.m. I called and was told the window wasn't open for business. I hobbled in to get my food. However, there needs to be consistency with the drive-thru service. Just don't use it at all if it's a "sometimes" situation. On top of that, the manager on duty, maybe the owner, had an attitude just because I asked about the drive-thru service. This is why I gave them 3 stars. The customer service could stand a little improvement.
If I could give it zero stars, I would. The place is covered in black mold. The blinds are disgusting. Makes me wonder what condition the food is in. I haven't eaten there in a few years. But stopped in for a minute to meet someone. Left as quick as I could since I had my very young child with me.
Sakura Japanese Restaurant is a US Restaurant based in Macon, Georgia. Sakura Japanese Restaurant is located at 846 Shurling Dr, Macon, GA 31211, USA.
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